Full Time Supervisor (Commercial)

  • Indianapolis, IN
  • Operations
  • Full Time


The Full Time Supervisor Commercial is responsible for overseeing the daily operation of the warehouse to include leading and supervising non-exempt employees.  The Supervisor leads a team in all inbound, outbound, cycle counting, quality procedures, and emergency operations as required.  Also, this role builds strong relationships with clients and vendors.  The Full-Time Supervisor prepares and maintains operational reports.


  • Supervise and coordinate Warehouse Personnel and warehouse activities which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions
  • Resourcefully and economically organize completion of day-to-day picking and loading
  • Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving, or inventory. Research errors and implement corrective actions
  • Develop plans and programs for process improvement
  • Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs)
  • Perform adjustments as necessary during shift to operate within specifications
  • Prepare work schedules to include, but not limited to: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences
  • Ensure building is secure during scheduled hours
  • Assign daily work load to Warehouse Personnel
  • Supervise the basic fundamentals of warehouse safety and good housekeeping
  • Confirm warehouse SOPs are being adhered to and handle corrective actions as necessary
  • Address employee issues effectively and efficiently without preferences or judgment
  • Compile daily productivity and reliability statistics for management
  • Effectively supervise Warehouse Personnel performance and provide cross training when and as needed for personal development and company economic objectives
  • Conduct employee performance reviews
  • Complete daily sanitation schedule and process end-shift paperwork
  • Consistently inform Operations Manager of Commercial Operations of potential problems and changes
  • Act as backup in the absence of Operations Manager of Commercial Operations
  • Perform special projects as assigned by Senior Manager of Commercial Operations
  • Other duties as assigned


  • Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience
  • A minimum of 3 years supervisory experience is required
  • Experience with Pharmaceutical warehousing preferred
  • Familiar with temperature controlled warehousing
  • Familiar with FDA and cGMP requirements
  • Demonstration of the following: Effective time management skills, impeccable verbal and written communication skills, ability to conduct appropriate research as needed, attention to detail and organization, critical thinking, interest to work in a fast-paced environment


  • Navigate through ERP system – Tecsys Elite, MQ1
  • Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint
  • Experience with warehouse or supply chain environments and transportation
  • Ability to conduct/track graphical and data-driven analytics related to Client performance
  • Ability to maintain and track budget/spending trends
  • Advanced public speaking and presentation skills
  • Excellent verbal and written communication skills
  • Clear and Professional diction in English


  • Must be able to successfully pass all preliminary employment requirements (ie, background check and drug screen)
  • Must have a valid driver’s license


  • Work is light to medium in nature with frequent walking to perform assigned tasks
  • Occasional lifting of 50 - 75 lbs. is required
  • Must be able to communicate clearly with shippers and employees
  • Must be able to read at a distance close to the eyes and at arm’s length, with or without correction


  • Activities occur both inside (protected from weather conditions but not temperature changes) and outside
  • Employee is subjected to extreme cold while supervising in the freezer
  • Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places


  • Equipment: Desktop, fax machine, copier, desk phone, forklift, and pallet jack
  • Systems: Outlook, Excel, Word, TECSYS (WMS - warehouse management system) and ADP (employee management system)


  • LifeScience Logistics is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation or gender identity.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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